Your privacy choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Returns

We accept returns within 14 days of delivery for unopened, unused products in their original packaging.

  • Proof of purchase (order confirmation or receipt) is required.
  • Due to the personal nature of skincare, opened or used products cannot be returned unless they arrived damaged or defective.

Damaged or Defective Items

We’re truly sorry if your product arrives damaged or defective, please email support@cyriline.com within 7 days of delivery.

Be sure to Include:

  1. Your order number
  2. Photos of the product & packaging

We will gladly arrange a replacement or issue a full refund.

Refunds

Once we receive and inspect your return, we’ll notify you of your refund status.

  • Approved refunds will be issued to your original payment method within 5–7 business days.
  • Shipping fees are non-refundable unless the return is due to our error (wrong item sent, defective product, etc.).

Exchanges

We currently only offer exchanges for items that are defective or damaged. If you’d like an exchange, please contact us at support@cyriline.com.

Return Shipping

Customers are responsible for return shipping costs unless the item was defective, damaged, or sent in error.

We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.